Privacy Policy

Last Updated: 30 July 2026

Introduction

Snack Troops is a fundraising and entrepreneurship platform that enables schools to organize fundraising campaigns through students under the supervision of schools, teachers, and parents. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Snack Troops mobile application, web platform, and related services.

Information We Collect

Depending on your role and use of the platform, we may collect:

  • Personal information such as your name, email address, phone number, username, school details, and parent information.
  • Account information including login credentials, verification status, and account activity.
  • Campaign and fundraising information.
  • Purchase and transaction details.
  • Parent consent information for student accounts.
  • Uploaded documents such as consent forms, images, and school documents.
  • Device information including operating system, application version, browser information, and login activity.

How We Use Your Information

We use your information to:

  • Create and manage user accounts.
  • Verify parent consent.
  • Manage fundraising campaigns.
  • Process purchases and payments.
  • Assign and track hampers.
  • Generate reports and leaderboards.
  • Send notifications.
  • Improve platform performance.
  • Detect fraud and maintain security.
  • Comply with legal obligations.

We do not sell your personal information.

Permissions Used

Camera

Used only for scanning hamper QR codes for assignment, tracking, and purchase verification.

Photos

Used only for uploading profile pictures, school logos, and other permitted images.

Storage

Used only for uploading documents, images, consent forms, and other files required for platform functionality.

Notifications

Used to send campaign updates, account notifications, reward information, password resets, and important announcements.

Payment Information

Payments are securely processed through trusted third-party payment providers such as Stripe. Snack Troops does not store complete payment card information. Only transaction-related details are retained for record-keeping purposes.

Children’s Privacy

Snack Troops is designed for school fundraising. Student accounts are activated only after parental or legal guardian consent. Parents may review, update, or request deletion of their child’s information by contacting us.

Data Sharing

We share information only when necessary to provide our services, process payments, comply with legal obligations, or work with trusted service providers. We do not sell personal information to third parties.

Data Security

We use industry-standard security measures including encrypted communication, password hashing, role-based access control, authentication mechanisms, and secure cloud infrastructure to protect your information.

Data Retention

Personal information is retained only as long as necessary to provide services, meet legal requirements, maintain records, and resolve disputes. When authorized, deleted accounts are removed in accordance with applicable laws.

Third-Party Services

Snack Troops uses trusted third-party providers including:

  • Stripe (Payment Processing)
  • SMTP Email Services
  • Microsoft Azure (Cloud Hosting)

Each provider manages information according to its own privacy policy.

Your Privacy Rights

Depending on applicable laws, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict certain processing.
  • Request a copy of your data.
  • Withdraw consent where applicable.

Account Deletion

Users who wish to delete their account may contact the appropriate School Administrator, Snack Troops Administrator, or our support team. Requests are generally processed within 30 days unless retention is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date on this page.

Contact Us

Company Name: Snack Troops

Privacy Officer: Linda

Support Email: info@snacktroops.com

Support Website: www.snacktroops.com

Business Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.